Privacy Policy

Effective Date: 6 July 2026

Need A Man & Van ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Need A Man & Van provides removals, man and van, furniture collection, house moves and delivery services throughout the United Kingdom.

Information We Collect

We may collect:

  • Your name

  • Address(es)

  • Telephone number

  • Email address

  • Collection and delivery details

  • Booking information

  • Payment information (payments are processed securely by our payment provider and we do not store your full card details)

  • Website usage information through cookies and analytics

How We Use Your Information

We use your personal information to:

  • Provide quotations and complete bookings

  • Contact you regarding your booking

  • Process payments

  • Respond to enquiries

  • Improve our website and services

  • Meet our legal obligations

  • Prevent fraud and misuse

Lawful Basis

We process personal data because:

  • It is necessary to fulfil our contract with you.

  • We have legitimate business interests.

  • We are required to comply with legal obligations.

  • You have provided consent where required.

Sharing Your Information

We only share your information where necessary, including with:

  • Payment providers

  • IT and website service providers

  • Professional advisers

  • Government authorities where legally required

We never sell your personal information.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal, tax and accounting obligations.

Security

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.

Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion where applicable

  • Restrict processing

  • Object to certain processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

Cookies

Our website uses cookies to improve functionality and analyse website performance. Please see our Cookie Policy for more information.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details published on our website.

If you remain dissatisfied, you may lodge a complaint with the Information Commissioner's Office (ICO).

Website: www.needamanandvan.com